Returns & Exchanges

Due to the intimate and hygiene-sensitive nature of our products, SKYN accepts returns only on unopened, factory-sealed items within 30 days of delivery. We prioritize customer safety and product integrity, ensuring every item received meets our rigorous medical-grade standards.

Return Process

• 1.
  Verify Eligibility

  Ensure your product is in its original, unopened packaging with all security seals intact to qualify for a return or exchange.

• 2.
  Contact Support

  Email our customer care team with your order number and reason for return to receive a Pre-Authorized Return Label.

• 3.
  Package Securely

  Place the sealed items in a discreet shipping box to protect the product during transit and attach the provided return label.

• 4.
  Quality Inspection

  Once received, our team will inspect the seals; approved returns will be processed for a full refund to your original payment method within 5-7 business days.